Trouble downloading pdf files in firefox

Firefox had this problem before and it was an incompatible plug in with not solution other than disable the plug in and download every pdf file to see the document. Hi there. Can I ask what computers you are using? If you are using a Mac then this problem can be easily resolved. Hope it helps :. I guess you can't see my troubleshooting info? There is also information about what system I use next to my initial post. As of recently, my guess is since version When I check the link to the file in Chrome, Safari etc, then the file is displayed just fine, so I am guessing it is something in Firefox.

But since it is not only on my computer this issue happens, then I guess it could be something in Firefox. I use macbook OS X Hi Cor-el.

In the Menu bar at the top of the screen, click Firefox and select Preferences. Click the menu button and select Options Preferences. Click the menu button and select Settings. If you want Firefox to always ask you what to do with PDF files, follow the above steps to change the action for the Portable Document Format PDF entry, except select Always ask from the drop-down menu.

The next time you click on a link to download a PDF file, Firefox will show you a prompt asking what to do with the file. Firefox includes a download protection feature to protect you from malicious or potentially harmful file downloads.

If Firefox has blocked an unsafe download, you will see a warning message about the file in the Downloads panel, along with options for handling the pending download. You can open the Downloads panel to view completed and pending downloads by clicking on the Downloads button the down arrow on your toolbar. See the articles Where to find and manage downloaded files in Firefox and How does built-in Phishing and Malware Protection work?

Firefox may not be able to download files if there is a problem with the folder in which downloaded files are saved:. In the Menu bar at the top of the screen, click Firefox and select Preferences. Click the menu button and select Options Preferences. Click the menu button and select Settings.

If you have tried the above suggestions, you can restore the default Firefox download folder settings:. Visit the Adobe community forums to see if other users are experiencing similar download and installation problems. Visit the Downloading, Installing, Setting Up forum or find the forum for your product. Try posting your problem on the forums for interactive troubleshooting.

Note: When posting on forums, include your operating system and your product's version number in your message. Legal Notices Online Privacy Policy. Troubleshoot download problems Search. All Apps User Guide. Select an article: Select an article:. Having trouble downloading non—Creative Cloud Adobe products? Try these solutions to resolve common browser, system, and connectivity problems that can interfere with successful downloads of non—Creative Cloud products.

Try this first. Follow the troubleshooting steps in one of the following documents—whichever applies to your download: Can't download a non—Creative Cloud purchased product? See Troubleshoot Akamai Download Manager downloads. Can't download a trial that uses Akamai Download Manager? Includes Acrobat X Pro. See Can't download trial Akamai Download Manager. Try this second. Didn't find what you needed in Try this first?

Try one or more of the following tasks. Use a different browser. Make sure that your computer meets the Akamai Download Manager minimum system requirements.